Refund Policy

At Rajesh Bookstore, customer satisfaction is our priority. We strive to ensure you are happy with your purchase. However, if you are not satisfied with your order, this Refund Policy outlines the terms and conditions for returns, refunds, and exchanges.


1. Returns Eligibility

You can request a return or refund if the following conditions are met:

  • The product is in its original, unused, and undamaged condition.
  • The product is returned in its original packaging with all tags and labels intact.
  • The return request is made within 7 days of receiving the product.


2. Refund Process

If your return is approved, the refund process will follow these steps:

  1. Inspection: Once we receive your returned item, it will be inspected for eligibility.
  2. Approval: If the item meets our return criteria, the refund will be processed.
  3. Refund Method: Refunds will be credited back to the original payment method used during purchase. This process may take 7–10 business days after approval.

3. Exchanges

We offer exchanges for defective or damaged products. If you need an exchange, please contact us within 48 hours of receiving the product with evidence (e.g., photos of the damage),1 to 5 days for exchanges


4. Shipping Costs for Returns

  • Customer-Initiated Returns: If the return is not due to a defect or error on our part, the customer is responsible for shipping costs.
  • Defective/Damaged Items: For returns due to defective or damaged products, we will cover the return shipping costs.

5. Cancellation Policy

  • Orders can be canceled before they are shipped. Once an order is shipped, it cannot be canceled.
  • Refunds for canceled orders will be processed within 7 business days of the cancellation request.

6. How to Request a Return or Refund

To initiate a return, refund, or exchange, contact us using the details below:

Please provide the following details in your request:

  • Order number.
  • Reason for the return or refund.
  • Photos of the product (if applicable).

7. Important Notes

  • Refunds and returns are processed at our discretion and based on the conditions stated above.
  • We reserve the right to refuse a return or refund if the product does not meet the stated eligibility criteria.

This Refund Policy is effective as of 27/01/2025 and is subject to updates. Please review it periodically for any changes.