Effective Date: March 3, 2025
At Rajesh Book Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our websites (www.rajeshbookstore.com and www.rajeshbookstore.in) or make a purchase.
By using our websites, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data that you provide when you:
- Create an account on our websites.
- Place an order for books or study materials.
- Contact customer support via phone, email, or chat.
- Subscribe to our newsletter or promotional emails.
Personal Data Collected:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely by third-party gateways)
- Order History & Preferences
2. How We Use Your Information
Your data is used for the following purposes:
- Order Processing & Delivery: To process and fulfill your orders.
- Customer Support: To assist with queries, returns, and refunds.
- Marketing & Promotions: To send you offers, discounts, and updates (only if you opt-in).
- Website Improvements: To enhance your shopping experience based on browsing behavior.
- Legal Compliance: To comply with applicable laws and prevent fraudulent transactions.
3. Data Protection & Security
We take strict security measures to protect your data from unauthorized access, misuse, or disclosure. These include:
- SSL Encryption: Ensures secure transactions on our websites.
- Secure Payment Gateways: Payments are processed via trusted third-party providers (we do not store your payment details).
- Restricted Access: Only authorized personnel have access to customer data.
4. Sharing Your Information
We DO NOT sell, rent, or trade your personal information with third parties.
However, we may share your data with:
- Shipping Partners: (e.g., Delhivery, India Post, DTDC, Ekart) to fulfill your orders.
- Payment Processors: (e.g., Razorpay, PayU, or other payment providers) to process secure transactions.
- Legal Authorities: If required by law or in case of fraudulent activity.
All third-party service providers are contractually obligated to keep your data secure and confidential.
5. Cookies & Tracking Technologies
Our websites use cookies to enhance user experience. Cookies help us:
- Remember login details for faster checkouts.
- Analyze website traffic to improve our services.
- Show personalized product recommendations.
You can disable cookies in your browser settings, but some website features may not function properly.
6. Marketing & Email Preferences
If you subscribe to our newsletter, we may send you promotional emails.
You can opt-out anytime by clicking the “Unsubscribe” link in our emails.
We do not send spam or share your email with third parties.
7. Your Rights & Choices
You have the right to:
- Access & update your personal information.
- Request deletion of your account or personal data.
- Opt-out of marketing emails.
To request any changes, contact us at:
- Email: care@rajeshbookstore.com
- Phone: 8448260308
8. Data Retention
We retain your personal data only as long as necessary for order fulfillment, legal compliance, or customer support.
Once no longer needed, your data is securely deleted.
9. Third-Party Links
Our websites may contain links to third-party websites (e.g., courier tracking pages). We are not responsible for their privacy policies or security practices.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed.
Any changes will be effective immediately upon posting on our websites.
We encourage you to review this page periodically.
11. Contact Us
For any questions or concerns about this Privacy Policy, reach out to us:
- Email: care@rajeshbookstore.com
- Phone: 8448260308
- Address: Street Number 6, near Mohalla Clinic, Mukherjee Nagar, Wazirabad, Delhi, 110084
By using our websites, you agree to this Privacy Policy.
Thank you for shopping with Rajesh Book Store!