Shipping Policy
At Rajesh Bookstore, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines important information about shipping, delivery timelines, and associated charges.
1. General Information
We deliver across India to ensure access to our extensive range of government exam preparation books, notes, and study materials.
2. Shipping Charges
- Standard Shipping: Shipping charges are calculated based on the weight of your order and the delivery location.
- Free Shipping: We may offer free shipping on select orders or promotions. Check our website or promotions for details.
Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
3. Delivery Timeline
- Order Processing: Orders are processed within 1–2 business days of confirmation. Orders placed on weekends or holidays will be processed the next business day.
- Standard Delivery: Most orders are delivered within 3–7 business days, depending on your location.
- Delays: Delivery times may vary due to unforeseen circumstances, including weather conditions, transportation delays, or regional restrictions.
4. Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking number and a link to track your package in real-time.
5. Shipping Restrictions
- We currently deliver only within India.
- Certain remote areas may experience longer delivery times or limited courier service availability.
- Delivery is made to the address specified at the time of checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Damaged or Lost Packages
If your package is damaged or lost during transit, please contact us immediately. We will work with our shipping partner to resolve the issue.
- Damaged Packages: If you receive a damaged package, notify us within 48 hours with photos of the damage.
- Lost Packages: If your package is lost in transit, we will assist in tracking it or offer a replacement if deemed necessary.
7. Undeliverable Packages
If a package is returned to us due to an incorrect address, failure to collect the package, or other reasons, we will contact you for further instructions. Additional shipping charges may apply for re-delivery.
8. Changes to Orders or Shipping Address
- Order Modifications: If you need to modify your order or update the shipping address, please contact us immediately. Changes can only be made before the order has been shipped.
- Contact Information: Phone: 8448260308, Email: info.rajeshbookstore@gmail.com
9. Contact Us
For any questions or concerns regarding shipping, feel free to reach out:
- Phone: 8448260308
- Email: info.rajeshbookstore@gmail.com
This Shipping Policy is effective as of 27/01/2025 and is subject to updates. Please review it periodically for changes.